Pick Crew Packing Orders at the Farmers To You Hub
We’ve told you much about your partner farmers and their stories.
But what does it take to get this glorious food from their hands to yours?
Deb Smoller, affectionately called our “Den Mother,” orchestrates the work of a highly dedicated crew here at our Hub in Vermont. Once a week, she sends them a weekly update – part logistics, part news, and always, part heart.
In an effort to explain what it really takes, we share this week’s staff update with you, unedited, so you can have a taste of the happenings here at the Hub.
From our hands to yours, have a wonderful weekend!
~ Eva and the crew
July 14, 2015 Staff Update
Tuesday Dinner: Mochi and Kate
We have 487 orders this week…down a bit from last week.
Happy middle of summer! It finally felt like summer this weekend. I was down in the Berkshires visiting a dear friend and musician. She’s the author of a book I listed on the blog “In Duet with God”. A very beautiful true story of love and inspiration. Jessica talked to me more about Flora’s cooking as a transcendent experience. She grew up on Flora’s cooking but only now, at age 56 is understanding just how amazing it was. Jessica is forging a new paradigm of community building through music, as we are forging a new paradigm of community building through food. The world is changing and the change is good. Feeling blessed to be a part of the FTY team.
Be sure to read Fridays blog and message to our partner families. Especially the section on summer reading as inspiration for food and family issues. There’s some great titles and if you have more to recommend, Greg would love to add them to our list.
ERRORS – 1 Missing 2% milk – 1 of 2 quantity error. Just one pick error!
Tom is out this week and Anders subs. Yarrow is here this week, but then out for three weeks (Drew will be subbing). I will be out next week (7/20) as well. I’m trying to get everything worked out with staffing so things will run as smooth as possible next week.
Two things I don’t want to forget to mention :
Verifyers – please continue to COUNT YOUR ITEMS and match that count with the bottom left # of items. This is the best way to catch quantity errors.
Baggers and Toters: Chatting quietly on the line is fine as long as you can keep up the pace and pack the food in the most loving way possible. If the pace is slowing down and the verifyers are backed up, and you are chatting….check yourself and take a break from the convosation. Keep the focus on the food and the customers. We also had several reports of milk and glass packed without adequate padding, so I’m feeling like our newer baggers may not have had enough training in this. Who feels confident training new baggers? It has always been Andy……or Yarrow, but Yarrow is on the pick line quite often.
Fish packers: Make sure there are at least 2 folks packing fish and use the bread method of packing…..one variety at a time. Lets get to the fish as soon as it comes in.
The heat is slowing us down in general and the bulky veggies slow us down in picking and packing. This is pretty normal for the season that we in…just an awareness. Our overall pick efficiency # was 74 sec. per order….up from 60 just a few weeks ago. Let’s remember to look at the white board for these #’s before our 4:30 meeting.
Drivers and Zip Van Drivers:
David Huck is out and Kate will drive the Northshore run. Kate, touch base with Celeste about cold packs and get up to speed with how they are using them in the OUTER orders especially.
Two sites will be making a switch this week. Brookline and Newton. I’m not up to speed on the full details, but will know by this morning. Stay tuned!
Scott Georgaklis is driving the runner van to Dorchester on Thursdays. Welcome back Scott! We also have Matt Connelly and Kris Kuss driving runner vans in Boston. David Silverstein has moved to NYC.
Stella…acquaintance of Celeste’s and David’s (not Stella Kahn) will be joining the pick for a couple hours Tuesday evening. She’s training to become a sub driver.
Let me know if I’ve missed anything! Deb